Our Partners

Collected Thoughts delivers knowledge management solutions by leveraging innovative cloud-based software platforms.

Developing User-Friendly Content With PANVIVA

Collected Thoughts develops and implements content for partners using PANVIVA, a cloud-based knowledge management software that enables our team to:

Create simple and targeted content that your team will love
Simplify the way that you manage your content, making it easier to maintain compliance
Promote a culture of knowledge sharing that streamlines efficiency and enhances your operations

PANVIVA’s Features

PANVIVA has built-in features that facilitate best-in-class knowledge management. Collected Thoughts has experience using this cloud-based software as both a customer and provider and leverages our knowledge to maximize the following elements:

WYSIWYG Editor

All PANVIVA content is developed in an easy-to-use WYSIWYG editor that requires no coding or customization. Our experts use templates, reusable content, and stock text to reduce the time it takes to develop and update your materials.

Workflows

We build customized workflows that allow your business to easily review and approve content

Powerful Search

PANVIVA includes a built-in search engine that accounts for typographical errors. This feature enables your staff to easily find solutions and enhance their customer service capability. The Collected Thoughts team offers training courses that teach you how to add metadata to manipulate the order of your search results behind the scenes.

Collaboration Hub

PANVIVA allows your staff to assign a star rating or provide specific feedback on your internal content. This collaboration hub enables you to route and track the progress of each piece of user feedback and enhance the return on investment.

Information Architecture

Collected Thoughts uses PANVIVA because it allows us to integrate folders and organize content in a way that makes sense for each partner. Our team can create references to accommodate specific situations, including making some content pieces visible in more than one location.

Quick Links

Our team can make your content more interactive by developing a visual navigation experience to your company’s most popular or frequently accessed content. This allows your staff to enhance customer satisfaction and increase productivity.